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ERP

The correct ERP System for Your Business

Enterprise Resource Planning (ERP) is a useful software tool that enables business processes to share data, allowing for the streamlining and automation of essential businesses activities. ERP systems can be used for a variety of… [+]

Tips for Choosing the Right Telecom System

Interesting article from Small Business Trends which show us how to choose the right telecom company. As a small business owner, your business could be made or broken by your telecom system or provider. Sales… [+]

VoIP

How Smart Businesses Avoid the Top 5 VoIP Complaints

Interesting article from Toolbox about how to avoid the to 5 VoIP Complaints. Voice over Internet protocol (VoIP) services are an increasingly powerful way to maintain call quality while lowering costs. As Yaniv Masjedi writes,… [+]

25 Oct 2015 – Daylight Saving Time Ends

In October in Europe summertime officially ends and the clocks go back 1 hour. Don’t worry your phone will do it for you. Sunrise and sunset will be about 1 hour earlier on 25 Oct… [+]

voip

Let VoIP Analytics Help Your Business

Interesting article from Toolbox about the importance of VoIP Analytics: Before implementing a voice over Internet protocol (VoIP) solution, you looked at feature lists, costs, and other purchase decision factors prior to procurement. One important… [+]

Do you know IVR?

Press one for support. Press two for sales. Press three for accounts. Press four for marketing. Press five for contacting Megacall. We will be pleased to assist you and solve all your question about our… [+]

Would you like Megacall to make all your communications wishes come true?

VoIP technology has now become common place in the business environment as word gets out of the many advantages that place this tool as the biggest advance since the computer. Now business no matter its… [+]

Why should our business switch to VoIP?

Since its introduction in the market, more and more companies have switched from using regular phone lines to VoIP. VoIP (Voice over Internet Protocol) refers to the technology used in communicating calls via an Internet… [+]

customer support

How to deal comfortably with difficult situations in customer support

Would you like to know how to deal with difficult situations in customer support? We show some advices collected from Customer Think 1. Calm Firstly, remain calm. This may seem obvious and superfluous advice. But,… [+]

5 Benefits IP-Based Phone Systems Give Call Centers

Toolbox just published an interesting article about the benefits VoIP give call centers: Voice over IP (VoIP) services are no longer the new kid on the block when it comes to technological advancements, and this is… [+]


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