by Megacall | Jun 12, 2020 | Call Center, Dialer
As the COVID-19 pandemic has emerged in countries around the world, cloud-based contact centers have grown in both call volume and new installations. Many consumers have been affected, especially in the area of tourism (hotels, airlines, etc.) who have needed to...
by Megacall | May 28, 2020 | Call Center, Clients, Dialer
In this post, we will tell you everything you need to know about telemarketing. If you have doubts about its effectiveness or you are not quite clear about what it is, here we will give you the answers to those questions. Perhaps you are thinking of setting up a...
by Megacall | May 7, 2020 | Call Center, Dialer
If your company has a call center and you want to get the most out of it, don’t stop reading, as in this post we will show you how to customise a call center interface. On the other hand, if you want to set up a call center, this information will also be very...
by Megacall | Apr 24, 2020 | Call Center
Do you know what factors you need to consider when choosing the best call center software? Choosing a software to set up a call center that works virtually has a number of advantages, as there are no hardware maintenance costs and you always have the possibility to...
by Megacall | Apr 17, 2020 | Call Center, Dialer
In this post we will address all the secrets and features about what a predictive dialer actually is. If you have a contact center and have not yet included this feature or simply want to know how to set one up, you should know the benefits of a predictive dialer in...
by Megacall | Dec 4, 2019 | Call Center, Dialer
In this guide, we will show you how to set up a Call Center quickly and easily by following a few simple steps. Specifically, we will focus on how to set up a virtual Call Center. In the last decade, the advance of communication technologies and VoIP (Voice over...
