The importance of customer service in 2020

The importance of customer service in 2020

Building a good customer experience has never been more important than it is today. The importance of customer service in 2020 has been highlighted by the economic, social, and health crisis that the world has been in since the beginning of the year. This situation...
Message to our customers on coronavirus (COVID-19)

Message to our customers on coronavirus (COVID-19)

Dear Customer, Everyone is aware of the situation that affects companies, employees, customers and suppliers at this time due to the coronavirus COVID-19. At Megacall we want to inform you, for your peace of mind, that if our team is affected by this infection and we...
Important – Changes to the Law regarding Landlines

Important – Changes to the Law regarding Landlines

Changes to the Law regarding Landlines CNMC (Comisión Nacional de los Mercados y la Competencia), The regulator in Spain officially notified in the BOE, on the 17th January 2017, informing Telefónica is suspending services to opertors for Preselection. These...
How to make customers happy

How to make customers happy

If you can make life easier for your customers, they’ll love you for it. As your business starts to accelerate, maybe it’s time for you to pause and slow down for a minute. Ask yourself one question: Are my customers happy? Not only are dissatisfied customers not...
YourViva Interview

YourViva Interview

YourViva has been in business on the Costa del Sol for many, many years, and they have already helped over 13,500 people to find their perfect sunshine home. YourViva is one of our best clients and opens this round of interviews. How long have you been...