In this guide, we will show you how to set up a Call Center quickly and easily by following a few...
Dialer
How does an auto dialer work? Auto dialer for Call Centers
In this post, we are going to analyse how auto dialer works, as well as give you examples of its...
Cloud Contact Centers grow during COVID-19 pandemic crisis
As the COVID-19 pandemic has emerged in countries around the world, cloud-based contact centers...
Telemarketing | What is telemarketing? | Advantages and functions
In this post, we will tell you everything you need to know about telemarketing. If you have doubts...
How to customise a Call Center interface?
If your company has a call center and you want to get the most out of it, don't stop reading, as...
Call Center Software | What is a predictive dialer?
In this post we will address all the secrets and features about what a predictive dialer actually...
Benefits of having a Virtual Call Center
In this post we want to inform you about the benefits of having a virtual call center from home....
Cloud Communications has become essential for Contact Centres
https://youtu.be/AkNUx3vSs6w The call centers are platforms for the customers and agents to make...
Benefits of moving your Contact Centre to the Cloud
The contact centre industry has gone through major shifts in recent years, building upon...
The dialer improves call centres efficiency
Being in control of your fast moving business is essential especially with multiple projects so...