In this post, we are not going to give you the typical tips with guidelines and some codes to dial to divert calls from the landline to the mobile. In this case, we will show you how to forward calls from a landline to a mobile phone in a professional way and with all the security and quality guarantees.
When we have to work from home or we have to leave the office for any reason we need to continue assisting customers quickly and with the same number that we use in our business or that customers already know in advance.
In this post you will see:
- Diverting calls from landline to the mobile
- What do I need to forward calls from a landline to a mobile phone?
- How to deactivate call forwarding
Diverting calls from landline to the mobile
There are several ways to divert calls from the landline to the mobile. It is usually a very simple process that you can do yourself using standardised numerical codes, through an online platform or by contacting your phone operator’s customer service to perform the management.
If you have a Virtual Switchboard is a good method for the diverts of numbers. In addition, this system is adapted to teleworking or for when you have to make a sudden change in your business.
You can divert calls from the IP phone you have in the office or as many extensions as you want to the same cell phone number. For example, you can choose your employees’ extensions and have them all ring on the same mobile number or on different ones so that everyone can continue to take their calls no matter where they are.
What do I need to forward calls from a landline to a mobile phone?
To perform number forwarding you will need to have a VoIP or Virtual PBX phone system, and fixed IP phones, ie those that support voice over IP.
For example, with Megacall’s Virtual Switchboard you can make the call forwarding through the online platform of your PBX or asking the support team, which will make the configuration in minutes.
In addition, another very useful feature it has is the ability to choose how many ring tones you want the user to wait before being diverted to a mobile. This can be very effective for when an employee or colleague is busy and the call can be answered from a cell phone anywhere.
Other calling functionalities provided by a virtual switchboard are the following:
In case you do not have an IP phone, you will have to ask your phone company or operator how to forward the calls from the landline to the cell phone.
How to deactivate call forwarding
It is very easy to deactivate call forwarding. All we have to do is contact the technical support service again to request the deactivation or do it through the switchboard’s online platform.
We hope that this guide on how to forward calls from a landline to a mobile phone has been useful. If you have any questions, please contact us.
