Integration takes CRM and VoIP to a new level of service

Calls can be made directly from customer records. Customer service have a one-click connection to a customer while every piece of information about the customer is on screen. Calls are automatically registered, so a busy agent doesn’t have to make a note of the call.

Once you’ve analyzed the data collected, it can help you:

  • Market better.
  • Provide a faster, better customer experience.
  • Understand customer buying habits.
  • Make more sales.
  • Improve customer retention.
  • Develop new products and services.
  • Effectively respond to dissatisfied customers.
  • Complete mobility.

Megacall API & Integration department works with the sole aim to provide personalised solutions to each of our customers.

Start enjoying your freedom