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What is the IVR (Interactive Voice Response)? Advantages and functions
Are you looking for a more effective way to communicate with your customers? In that case, you better know what the Interactive Voice Response...
The state of telecommunications in Europe
Due to the COVID-19 pandemic, the telecommunications market in Europe has experienced rapid growth, as most companies have had to move their work...
2020 Megacall summary
This year has been marked by events that both citizens and companies did not expect. The rapid response and capacity to adapt to changes have been...
When will the ISDN switch off come?
There are only a few years left before the ISDN switch off, which will affect Spain. In general, Europe and the world are in a process of change...
How to manage teams remotely
Nowadays we have seen an exponential increase in companies sending their workers home to do the work remotely. If you also want to take the step or...
How to set up a Call Center?
In this guide, we will show you how to set up a Call Center quickly and easily by following a few simple steps. Specifically, we will focus on how...