VoIP systems make good sense for businesses
Recent research finds that more than one-third of all businesses are now using a VoIP phone system. Many businesses switched from using traditional phone lines to VoIP systems, including your competitors. They use VoIP systems to be more competitive in a global market. So VoIP system make good sense for businesses and there are a variety of reasons behind this:
- Easier to Scale, regardless of direction
- Analytics Tools
- Phone Portability
- Easy Installation and Maintenance
- CRM integration
- Multitude of Digital Features: Voicemail, virtual receptionists, call forwarding, call recording, on-hold music, voicemail-to-email, conference calling, video conferring, instant messaging, call screening, missed alerts, call logs, call whispering, IVR…
VoIP isn’t a passing trend, it’s obvious that the technology is here to stay.
Sources: It.Toolbox.com, businessnewdaily.com