Zoho CRM for Megacall - Megacall

Zoho CRM for Megacall

Inbound and outbound telephony solution for Zoho CRM

Zoho CRM for Megacall helps your sales and support teams with better call handling and CRM experience. They can manage all call related activities inside Zoho CRM with features like screen notifications for inbound and outbound calls, single-click dialing, easy sett-up and much more.

Features:

  • Set up in a matter of minutes with no engineers or installation lead-time
  • Choose inbound numbers from 77 countries from around the world
  • Screen Pops: Screen pop notifies you about any incoming or outgoing calls in the real time. Get caller insights at a glance
  • Click-to-call: Leads and contacts can directly be called from Zoho CRM with a single click
  • Call logs: No need to keep manual records of who called when. Track your call details automatically into Zoho CRM.
  • Excellent call rates and calling plans
  • Multi lingual customer service
  • Barge In Monitor calls in progress
  • CLI Mapping for Outgoing Calls
  • IVR Queues and Hunt groups
  • Conference calling

Integration Steps





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